‘Fatal bias’ and the destructive power of the near miss
In a simulation exercise recently, one of the team said: “We’ve been through something like this before. We know how to handle it. It’s business as usual.” You could feel…
Crisis Management
Systemising risk – how to take the personal out of crisis planning
Our latest episode of What Just Happened? looked at fallout of the sexual assault that happened at the 2023 FIFA Women’s World Cup medal presentation. Kate and Tamara spoke to…
Miracle on the Hudson: lessons in crisis leadership
In a recent episode of ‘What Just Happened?’, Kate and Tamara talked to psychologist, Gill Green, about the psychology behind the successful emergency landing of US Airways Flight 1549 on…
Deepfakes & trust in the age of accessible AI
Deepfake frauds are the next step in social engineering attacks. They exploit our relationships, our trust in people – whether it’s Taylor Swift appearing to endorse Le Creuset or our…
Preparing for future risks
Running regular crisis simulations gives our team first-hand experience of the risks leaders believe they need to prepare their teams and organisations for. These are often very specific sorts of…