For many years, communicators (including me) have told companies to focus on communicating only high-quality information during a crisis. A crisis is no time for niceties, or corporate messages. No-one…
crisis communication
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We know that allyship, and acting in line with your values, isn’t easy. If those values are to support, work with, recognise and represent marginalised communities putting those values into…
Organisations that work to create more diverse cultures and hire diverse teams perform better than those that don’t. It’s something that researchers and analysts, like McKinsey, have reported for years. …
The TalkTalk data breach of 2015 was one of the most high profile cybersecurity incidents in the UK. Initially attributed to sophisticated hackers and feared to have exposed the personal…
In 2011 Wells Fargo bank was thrown into the centre of a scandal that resulted in it being fined $185 million for creating over 2 million fraudulent accounts without customers’…
In March 2014, Malaysia Airlines Flight MH370 completely disappeared and became one of the greatest mysteries in aviation history. The Boeing 777, carrying 239 people, lost contact with air traffic…
This week’s show discusses the 2010 BP Deepwater Horizon disaster, the largest marine oil spill in history. Hosts Tamara Littleton and Kate Hartley, along with special guest Zaiba Malik, look…
In this episode of “What Just Happened?,” hosts Kate Hartley and Tamara Littleton, with special guest John Brown, explore the enduring relevance of the Nestlé versus Greenpeace controversy over palm…
The first episode of our new Polpeo podcast, ‘What Just Happened?’ explores the so-called ‘Tylenol Murders’ and subsequent mass product recall of Tylenol in the US by owners Johnson &…