2024 saw some big crises for brands. Here is our pick of the biggest: Boeing’s bad year It was a(nother) bad year for Boeing. A 737 Max 9 lost a…
crisis communications
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When we run simulation exercises, almost every team says the same thing: “We were too slow to act. Time ran away from us!” They’re right. Time does run away from…
When Dr David Dao was dragged off a United Airlines flight in 2017, there was international outrage. For anyone who doesn’t know the story, he had been selected to give…
The horse meat scandal that erupted in 2013 had a huge impact on major UK food brands and supermarkets. And in this episode of “What Just Happened?,” hosts Kate Hartley…
In this episode of “What Just Happened?,” hosts Kate Hartley and Tamara Littleton, with special guest Aby Hawker, talk about the 2023 Bud Light controversy involving trans rights activist and…
In this episode of “What Just Happened?,” hosts Kate Hartley and Tamara Littleton, with special guest Mark Fritz, discuss the 2017 United Airlines crisis, where passenger Dr. David Dao was…
In this episode of “What Just Happened?,” hosts Kate Hartley and Tamara Littleton, with special guest Jonathan Hemus, discuss the 1982 Tylenol murders in Chicago, where seven people died after…
In What Just Happened? hosts and co-founders of Polpeo, Tamara Littleton and Kate Hartley, delve into a different corporate crisis, what it meant for the brand, and how it shaped…