The first episode of our new Polpeo podcast, ‘What Just Happened?’ explores the so-called ‘Tylenol Murders’ and subsequent mass product recall of Tylenol in the US by owners Johnson &…
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In this episode of “What Just Happened?,” hosts Kate Hartley and Tamara Littleton, with special guest Mark Fritz, discuss the 2017 United Airlines crisis, where passenger Dr. David Dao was…
In this episode of “What Just Happened?,” hosts Kate Hartley and Tamara Littleton, with special guest Jonathan Hemus, discuss the 1982 Tylenol murders in Chicago, where seven people died after…
In What Just Happened? hosts and co-founders of Polpeo, Tamara Littleton and Kate Hartley, delve into a different corporate crisis, what it meant for the brand, and how it shaped…
It’s been a crisis-packed year for brands. From failure in company culture or leadership, to sophisticated cyber attacks, here is our pick of the year’s crises, and what we can…
I’ve worked with a lot of leadership teams to help them prepare for a crisis, often running simulation exercises alongside their communications teams or PR agencies. When I first talk…
While you can pay special attention to your team’s wellbeing during a crisis, one thing that’s a big help for people navigating tough situations is resilience. Resilience isn’t developed overnight….
Strong leadership can make the difference between a crisis that damages your reputation irrevocably, and one that you recover and learn from. A leader’s role during a crisis should include…
Crisis planning comes naturally to some people. These people appear to have been born ready to prepare for the worst in any given situation. They’re the ones who’ll have the…