This month, Kate will be speaking at the Security Seminar, hosted by professional IT support services provider, Managed Networks. The seminar will focus on IT security and crisis management for…
Crisis Communications
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The digital world is already getting excited for what’s sure to be another great SXSW Interactive. Apart from being a great place for rising tech stars to shine, SXSW Interactive…
Issues that used to be dealt with between the customer and the organisation are now easily shared with the wider world. As a result, organisations need to be willing to…
Crisis planning comes naturally to some people. These people appear to have been born ready to prepare for the worst in any given situation. They’re the ones who’ll have the…
Chipotle spent half of 2015 going through repeated crises as customers across America came down with illnesses. It had to deal with: E.coli outbreaks in Seattle (July 2015, five people…
Anyone who’s been involved in running a business will know that it’s impossible to completely eliminate risk. You can assess risk, and manage it, but you can’t eliminate it. Businesses…
February saw some big battles when it came to brands going through crises. For starters, the on-going fight between Apple and the FBI ramped up. The tech industry gets behind…