Crisis preparation
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The TalkTalk data breach of 2015 was one of the most high profile cybersecurity incidents in the UK. Initially attributed to sophisticated hackers and feared to have exposed the personal…
In March 2014, Malaysia Airlines Flight MH370 completely disappeared and became one of the greatest mysteries in aviation history. The Boeing 777, carrying 239 people, lost contact with air traffic…
In January, we looked at the risks that were top of mind for leaders in the coming year. But what are the reputational risks that comms leaders are worried about…
If you’re going to get involved in a Pride campaign, sadly, you have to be prepared for a backlash. But we need those campaigns more than ever before. Homophobic and…
Social media has created a whole new headache for brands and their employees, and many are still getting to grips with it. It’s an issue that’s become more prominent as…
Have you ever considered what you would do if, say, a newspaper said that your business was (incorrectly) a dogging site? (And no, I’m not defining that!) It might seem…
In February, Kentucky Fried Chicken started working with a new “delivery partner”. Now, usually, most people wouldn’t care about this, but then hundreds of KFC branches closed down temporarily because…
The digital world is already getting excited for what’s sure to be another great SXSW Interactive. Apart from being a great place for rising tech stars to shine, SXSW Interactive…
Crisis planning comes naturally to some people. These people appear to have been born ready to prepare for the worst in any given situation. They’re the ones who’ll have the…