In a recent episode of ‘What Just Happened?’, Kate and Tamara talked to psychologist, Gill Green, about the psychology behind the successful emergency landing of US Airways Flight 1549 on…
crisis training
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Being confronted with having to deal with a crisis in our working lives can be terrifying. Humans have evolved to spot threats (even potential ones). And when we feel threatened…
Bad news. Trolls have evolved. We’ve known for some time that social network algorithms favour emotive content that makes people want to act – whether that’s sharing, liking, subscribing, commenting…
Going into a crisis without a crisis strategy is a bit like saying, “I want to be a CEO by age 40”, but having no actual plan to get there….
It seems like every day there’s another crisis in the news. Some are crises the organisation could have prevented by making the right choices, at the right time – others…
While you can pay special attention to your team’s wellbeing during a crisis, one thing that’s a big help for people navigating tough situations is resilience. Resilience isn’t developed overnight….
How quickly could you get sign off on a statement during a crisis? When should you respond to individuals on social media? And how much information is too much? These…
In February, Kentucky Fried Chicken started working with a new “delivery partner”. Now, usually, most people wouldn’t care about this, but then hundreds of KFC branches closed down temporarily because…
It’s not hard to understand why your team needs to train to deal with a crisis breaking on social media – one look at the news shows the power that…
According to a recent article on bbc.co.uk, during a crisis, the believability of a tweet is linked to how authentic and spontaneous it appears. Spontaneous tweets – ones that people…